Transaction Recovery

If you have an issue with a transaction not completing there are recovery systems in-place to ensure funds are not lost. You can access the menu for this from the footer of the application when you are alerted your transaction has failed.

There are two areas for fund recovery:

  1. An issue with bridging due to insufficient gas - Enter the transaction hash (found under the expanded transaction tracking pop-up) and follow the steps.

  2. An issue with Smart Contract execution - This will be detected by the system and trapped funds can be returned when this is initialized.

Here you can confirm your transaction is stuck and after supplying sufficient gas to cover the transaction, or triggering the recovery, it will be processed.

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